Privacy Policy

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This Privacy Policy explains how JunkMove.co.uk (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.

We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal data:

• Name
• Email address
• Phone number
• Address (for service collection)
• Details about the waste or services requested

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device and usage data (via cookies or analytics tools)

We use your data to:

• Provide and manage our waste removal services
• Process bookings and payments
• Communicate with you about your booking or enquiry
• Improve our website and services
• Comply with legal and regulatory obligations

We process your personal data under the following legal bases:

• Contractual necessity – to deliver services you have requested
• Legal obligation – to comply with applicable laws
• Legitimate interests – to improve services and prevent fraud
• Consent – where required (e.g., marketing communications)

We do not sell your personal data. However, we may share your information with:

• Service providers (e.g., payment processors, IT providers)
• Licensed waste disposal facilities and partners
• Regulatory authorities where required by law

All third parties are required to respect the security of your personal data.

We retain your personal data only for as long as necessary:

• To fulfil the purposes we collected it for
• To comply with legal, tax, or regulatory requirements

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

We implement appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

Our website may use cookies to enhance your experience. Cookies help us:

• Understand website usage
• Improve functionality

You can control or disable cookies through your browser settings.

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.